Terms & Conditions, Reservation Policy
​
​
Reservation Policy:
Reservations can only be made online.
Cancellations or changes to reservations must be made at least 24 hours prior to the reservation time.
For parties of 6 or more, a 48-hour cancellation policy applies.
The restaurant reserves the right to release unconfirmed reservations.
Dress Code:
The dress code is upscale casual.
Shirts and shoes are required at all times.
Seating Policy:
The restaurant seating is on a first-come, first-served basis.
The restaurant may combine tables during busy periods.
The restaurant reserves the right to seat parties of 8 or more at separate tables.
Payment Policy:
The restaurant accepts all major credit cards and cash.
A gratuity of 15% will be added to all parties.
A F&B Tax of 12% will be added to all parties.
Allergen Policy:
The restaurant can accommodate most allergies with advanced notice.
Please inform the restaurant of any allergies at the time of booking.
Smoking Policy:
The restaurant is a non-smoking establishment.
Smoking is only allowed in designated areas.
Pet Policy:
No animals or pets allowed
Age Restrictions:
The restaurant is open to guests of all ages.
However, minors must be accompanied by a responsible adult.
Special events:
The restaurant can accommodate private events and special occasions.
Please contact the restaurant for more information.
By making a reservation, you agree to these terms and conditions. The restaurant reserves the right to change these terms and conditions at any time without notice.
​
Gift Certificate Terms:
Orchid Bay Beach House Restaurant issues digital gift certificates in fixed denominations of $300, $350, $400, $450, or $500 USD. Gift certificates are issued electronically and delivered via email to the recipient designated at the time of purchase.
​
Gift certificates are redeemable exclusively at Orchid Bay Beach House Restaurant and may be applied toward food and beverage purchases only. They are not valid for gratuities or cash redemption, in whole or in part, except where required by law.
Each gift certificate must be redeemed in a single transaction. No credit or balance will be carried over, refunded, or reissued if the full value is not used at the time of redemption.
​
Gift certificates are non-refundable and will not be replaced or reissued in the event of loss, theft, unauthorized use, deletion, or delivery failure due to incorrect recipient information provided at the time of purchase.
​
Possession of a gift certificate does not guarantee a reservation. Standard reservation policies apply. Guests are advised to reference the gift certificate in their booking request.
​
Orchid Bay Beach House Restaurant reserves the right to decline or void any gift certificate suspected of fraud, tampering, or violation of these Terms.
​
Use of a gift certificate constitutes acceptance of these Terms & Conditions and all applicable restaurant policies. Orchid Bay Beach House Restaurant reserves the right to amend these terms at any time without prior notice, subject to applicable law.